Concierge Service: Our better and best carpets
automatically come with our best concierge service.
Concierge
service includes:
- Our own best installers, installers we have known and used
for years. Installers we feel comfortable leaving in our own homes alone.
- Lifetime warranty on our installations. We will fix any
mistake we make for as long as you own the floor. All installers comply with
workers comp requirements.
- Moving normal furniture.
- Removing old carpet and pad.
- Disposing of old flooring into our warehouse trash
facility.
We recycle as much as possible.
- Installing our better pad.
Professional installation of
all carpets, including correctly prepared and proper placement of all seams.
- 60 day satisfaction warranty includes installation
labor.
Lifetime wear warranty. Performance warranties are covered
separately.
Basic service: Our good carpets come
with basic installation, and our better and best carpets can be reduced to basic
installation for a credit of $ .45 sq. ft.
Basic service
includes:
- Our installers or the use of subcontractors for installation.
- 1 year installation warranty.
- All installers comply with workers comp requirements.
- Customer to move furniture.
- Customer to remove and dispose of old flooring.
- Installing our good pad.
- 60 day satisfaction warranty (if covered) does not include installation
labor.
- Lifetime wear warranty, performance warranties are covered separately.